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Top Call Center Management Freelancing Services

  • View Service Offered By Top Guru Assistants

    Top Guru Assistants
    Member

    Laguna Beach, California, United States

    264,440/year ·
    • call center management
    • Customer Service
    • Design

    Virtual Assistants | Lead Generation

    Top Guru Assistants can allocate Virtual Assistants, Lead Generation, Customer Service and Marketing Experts to help you jumpstart your business and over expensive challenges. Advantages of our Virtua...

  • View Service Offered By Athos technologies Pvt Ltd.

    Athos technologies Pvt Ltd.
    Member

    Noida, Uttar Pradesh, India

    19,800/year ·
    • call center management
    • A2Billing
    • Asterisk

    Asterisk Call Center GUI And development

    AIM: To develop VoIP Call Center system with below detailed features. Inbound Call Centre Features • Quality Monitoring • Real-Time Reporting Outbound Call Centre Features • Ability to automatically r...

  • View Service Offered By Josh Lorg

    Josh Lorg

    Vilnius, Vilnius, Lithuania

    2,523/year ·
    • call center management
    • Analysis
    • Big Query

    Google Sheets Data Management & Reports

    Data Management, Compelling Dashboards, and Reports with Data Analysis & Modeling. Matchless quality of work, dedicated to satisfy the clients by always going extra miles and adding value to the work....

  • View Service Offered By Alonso Garduño

    Alonso Garduño

    Cancun, Quintana Roo, Mexico

    • call center management
    • Call Center
    • English Language

    Call Center Management Sales & Marketing

    I''ve been a Sales manager for the past 4 years and working on Telemarketing for the past 10 years, I have experience on training and coaching sales agents and call center management. English and Spani...

  • View Service Offered By Camille Clarke

    Camille Clarke

    Philadelphia, Pennsylvania, United States

    • call center management
    • Chat
    • Citrix

    Call Center Management Expert & Teacher

    I have over 7 years experience in the Call Center and have been at all levels within the company. I am a Workforce Management specialist, but am familiar with the Technical and Quality side as well....

  • View Service Offered By virtualoffice247

    virtualoffice247

    Trumbull, Connecticut, United States

    • call center management
    • Appointment Setting
    • Audio Post Production

    Customer Service+Call Center Management

    * customer service agent (inbound and outbound call processing-no sales) * data entry, light audio transcription, light typing, report compilation * email & social media support - review, reply, compo...

  • View Service Offered By JACQUELINE DAY

    JACQUELINE DAY

    Lawrenceville, Georgia, United States

    • call center management
    • Academic Consulting
    • Academic Writing

    CALL CENTER MANAGEMENT/REP, RECRUITER,

    CALL CENTER REPRESENTATIVE CALL CENTER MANAGEMENT RECRUITER BANKING OPERATIONS MANAGEMENT ACADEMIC WRITER HUMAN RESOURCE MANAGEMENT HEALTHCARE ADMINISTRATION

  • View Service Offered By Abu Rafail Md Rafi

    Abu Rafail Md Rafi

    Rangpur, Rangpur, Bangladesh

    • call center management
    • Call Center
    • Client Development

    Call center and telemarketing management

    I am here to get the best offer and try my best to serve. Client satisfaction is the only option throughout my carrier to reach the goal. I have been working in this field for the last couple of years...

  • View Service Offered By Rajani Sharma 1

    Rajani Sharma 1

    Dehradun, Uttarakhand, India

    • call center management
    • .NET
    • Ajax

    Web Developer with 7 years of Experience

    I possess strong expertise and have been working in Web Design and Development Industry since 2009. My main objective is to provide excellent service, with timely deliverable to maintain long term rel...

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How Call Center Management Professionals Can Help You

Call center management is the process of having sufficient skilled workers known as call center agents and available resources to handle the correct amount of call volumes at a forecasted time. Resources refer to telephones, computers, required computer software and other equipment needed to run a call center efficiently. The main factor is to ensure that the workload is handled with optimum quality and a high service level. The art of call center management requires the expertise of a call center manager who can work on a freelance basis. On Guru, you will find numerous amounts of call center managers, with ease with industry leading experience.

Call center managers are able to create strategies and operations. They improve systems and processes as well as manage staff. They conduct needs assessments, capacity planning and cost or benefit analysis. They are experienced at identifying technological equipment, establishing the technical specifications whilst developing the call center systems. Their skills include installation of upgrades, completing system audits as well as administering system schedules. Furthermore, they design user interfaces, develop customer interaction and voice response systems. Executing user acceptance plans whilst planning and controlling the implementations are some of the duties that they perform. Guru is home to numerous freelance call center managers. Hire the skilled expert you need today!

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